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Adweek article – avoiding the conversation
http://www.jaffejuice.com/2009/05/when-to-avoid-the-conversation.html
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Table of Contents
Chapter 04
Jet Blue Bill of Rights
Chapter 06
Charmin JJTV
Chapter 08
Tim McIntyre’s response to Domino’s
Dustin Curtis – Dear American Airlines
Chapter 09
An Open, Social Approach
Chapter 10
Pete Blackshaw Conversation
United Breaks Guitars / Dave Carroll Conversation
Delta Skelter
New Rules
Steinway Registration Process
Chapter 11
Frank Eliason Interview/Conversation
Ben Popken/Consumerist.com Interview
Chapter 12
Snowangel Target
Adweek article – avoiding the conversation
Chapter 14
Adweek article – death of website
Chapter 15
American Express JJTV Episode